1. Introduction
At 222Radiant, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website or purchase our Golden Sea Moss Gel and memberships. We comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws.
2. Information We Collect
To provide you with our premium products and services, we collect the following types of data:
Identity & Contact Data: First name, last name, billing address, delivery address, email address, and phone number.
Financial & Transaction Data: Details about payments to and from you, and other details of products or memberships you have purchased from us. (Note: We do not store full credit card details on our servers; these are securely processed by our payment gateways).
Technical & Usage Data: IP address, browser type and version, time zone setting, operating system, and information about how you navigate and interact with our website.
Marketing & Communications Data: Your preferences in receiving direct marketing from us and your communication preferences.
3. How We Use Your Data
We only use your personal data when the law allows us to. Most commonly, we use your data to:
Process and deliver your Sea Moss Gel orders safely and efficiently.
Manage your recurring memberships and process automated billing.
Communicate with you regarding your order status, customer support inquiries, or policy updates.
Improve our website, customer experience, and marketing efforts through analytics.
Send you promotional emails or newsletters, provided you have explicitly opted in (you can unsubscribe at any time).
4. Data Sharing and Third Parties
We do not, and will never, sell your personal data to third parties. We only share your data with trusted partners strictly necessary to run our business:
Payment Processors: Secure gateways (e.g., Stripe, Mollie, PayPal) to process your membership and order payments.
Logistics Partners: Courier services to ensure your fresh Sea Moss Gel reaches your doorstep.
IT & Analytics Providers: Hosting services, email marketing platforms, and analytics tools that help us optimize our website. All third parties are bound by strict data processing agreements to keep your information secure.
5. Cookies and Tracking Technologies
To provide a modern, seamless browsing experience, our website utilizes cookies. These are small text files placed on your device to remember your preferences, keep items in your cart, and help us analyze site traffic. You can set your browser to refuse all or some browser cookies, but note that parts of our website may become inaccessible or not function properly.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements. For tax and legal reasons, basic information about our customers (Contact, Identity, Financial, and Transaction Data) is kept for the legally required period after they cease being customers.
7. Your Legal Rights
Under the GDPR, you have full control over your data. You have the right to:
Request access to your personal data.
Request correction of incomplete or inaccurate data.
Request erasure of your personal data (the “right to be forgotten”).
Object to processing of your data for direct marketing purposes.
Withdraw consent at any time where we are relying on consent to process your data.
If you wish to exercise any of these rights, please contact us at info@222radiant.com.
At 222Radiant, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website or purchase our Golden Sea Moss Gel and memberships. We comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws.
2. Information We Collect
To provide you with our premium products and services, we collect the following types of data:
Identity & Contact Data: First name, last name, billing address, delivery address, email address, and phone number.
Financial & Transaction Data: Details about payments to and from you, and other details of products or memberships you have purchased from us. (Note: We do not store full credit card details on our servers; these are securely processed by our payment gateways).
Technical & Usage Data: IP address, browser type and version, time zone setting, operating system, and information about how you navigate and interact with our website.
Marketing & Communications Data: Your preferences in receiving direct marketing from us and your communication preferences.
3. How We Use Your Data
We only use your personal data when the law allows us to. Most commonly, we use your data to:
Process and deliver your Sea Moss Gel orders safely and efficiently.
Manage your recurring memberships and process automated billing.
Communicate with you regarding your order status, customer support inquiries, or policy updates.
Improve our website, customer experience, and marketing efforts through analytics.
Send you promotional emails or newsletters, provided you have explicitly opted in (you can unsubscribe at any time).
4. Data Sharing and Third Parties
We do not, and will never, sell your personal data to third parties. We only share your data with trusted partners strictly necessary to run our business:
Payment Processors: Secure gateways (e.g., Stripe, Mollie, PayPal) to process your membership and order payments.
Logistics Partners: Courier services to ensure your fresh Sea Moss Gel reaches your doorstep.
IT & Analytics Providers: Hosting services, email marketing platforms, and analytics tools that help us optimize our website. All third parties are bound by strict data processing agreements to keep your information secure.
5. Cookies and Tracking Technologies
To provide a modern, seamless browsing experience, our website utilizes cookies. These are small text files placed on your device to remember your preferences, keep items in your cart, and help us analyze site traffic. You can set your browser to refuse all or some browser cookies, but note that parts of our website may become inaccessible or not function properly.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements. For tax and legal reasons, basic information about our customers (Contact, Identity, Financial, and Transaction Data) is kept for the legally required period after they cease being customers.
7. Your Legal Rights
Under the GDPR, you have full control over your data. You have the right to:
Request access to your personal data.
Request correction of incomplete or inaccurate data.
Request erasure of your personal data (the “right to be forgotten”).
Object to processing of your data for direct marketing purposes.
Withdraw consent at any time where we are relying on consent to process your data.
If you wish to exercise any of these rights, please contact us at info@222radiant.com.